The role of the nursing coordinator and the leadership style in the Italian healthcare organizations

The role of the nursing coordinator and the leadership style in the Italian healthcare organizations

Authors

  • Roberto Lupo
  • Alessia Lezzi
  • Luana Conte
  • Natascia Ingrosso
  • Giovanna Artioli
  • Stefano Botti
  • Cosimo Leone
  • Ivan Rubbi
  • Maicol Carvello
  • Antonino Calabrò
  • Elsa Vitale ASL Bari

Keywords:

Care, Leadership, Mass Media, Organization, Quality, Work

Abstract

Background and aim: The leadership of the Nursing Coordinator is essential to ensure quality care and to empower the nursing staff. To identify the leadership style used by the coordinator as nurses and the support staff perceive the leadership behaviors of the coordinator. Methods: Data were collected through an online questionnaire including the Empowering Leadership Questionnaire. Results: Positive associations were recorded between participants’ satisfaction levels and high standards of job performance (p<0.001), being a good example for the whole group (p=0.004) and to encourage sharing ideas and suggestions (p=0.003), hearing ideas and suggestions (p=0.013), giving the opportunity to express their opinions (p=0.046); in the “Coaching” dimension, according to attitudes to help the group to become aware (p<0.001), among all group members (p=0.044); by focusing on their goals (p<0.001); in the “Informing” dimension according to levels and attitudes to explain decisions (p<0.017) and rules and expectations (p=0.046); in the “Showing Concern/Interacting with the Team” dimension according to attitude in personal problems (p<0.028); to discuss concerns (p=0.033); to show interest (p<0.040) and to chat with members (p=0.003). Negative association was registered between the ability to make decisions based solely on the coordinator’s ideas (p=0.010), ability to pay attention to the group’s efforts (p<0.015). Conclusions: The role of the Nursing Coordinator within the work setting is very fundamental. The latter must be able to guarantee, through good leadership, a serene work environment so that professionals can provide optimal care to patients and safeguard their profession.

References

Flessa S, Huebner C. Innovations in Health Care-A Conceptual Framework. Int J Environ Res Public Health. 2021; 18(19):10026. Doi:10.3390/ijerph181910026.

Supriharyanti E, Sukoco BM. Organizational change capability: a systematic review and future research directions,” Management Research Review 2022; ahead-of-print(ahead-of-print). Doi:10.1108/MRR-01-2021-0039.

Ivziku D, Ferramosca FMP, Filomeno L, Gualandi R, De Maria M, Tartaglini D. Defining nursing workload predictors: A pilot study. J Nurs Manag. 2022; 30(2):473-481. Doi:10.1111/jonm.13523.

Vitale E, Calabrò A, Ilari F, et al. Which socio-demographic patterns influence nursing managers' empowerment perceptions among nurses? An investigatory study. Acta Biomed. 2022 Dec 16;93(6): e2022347. Doi:10.23750/abm.v93i6.13302.

Specchia ML, Cozzolino MR, Carini E, Di et al. Leadership Styles and Nurses' Job Satisfaction. Results of a Systematic Review. Int J Environ Res Public Health. 2021; 18(4):1552. Doi:10.3390/ijerph18041552.

Al-Hussami M. A Study of Nurses’ Job Satisfaction: The Relationship to Organizational Commitment, Perceived Organizational Support, Transactional Leadership, Transformationa Leadership, and Level of Education. European Journal of Scientific Research 2008; 22: 286-295.

Saleem M, Prot S, Anderson CA, Lemieux AF. Exposure to Muslims in Media and Support for Public Policies Harming Muslims. Communication Research 2017; 44(6): 841–869. Doi:10.1177/0093650215619214

Bawafaa E, Wong CA, Laschinger H. The Influence of Resonant Leadership on the Structural Empowerment and Job Satisfaction of Registered Nurses. Journal of Research in Nursing 2015; 20: 610-622. Doi:10.1177/1744987115603441

Wong CA, Laschinger HKS. Authentic leadership, performance, and job satisfaction: the mediating role of empowerment. Journal of Advanced Nursing 2013; 69(4): 947–959. Doi:10.1111/j.1365-2648.2012.06089.x

Bobbio A, Manganelli Rattazzi AM, Muraro M. Empowering leadership style in ambito sanitario. Uno studio sul coordinatore infermieristico. [G Ital Med Lav Ergon. 2007; 29(1 Suppl A): A37-49. [Italian].

Vitale E, Lupo R, Fortunato S, et al. Correlations between performance and shift work in the nursing activities: a pilot approach. Acta Biomed. 2022; 93(3): e2022251. Doi:10.23750/abm.v93i3.12403.

Levati W, Panari C. Le risorse umane nelle organizzazioni sanitarie: l’esperienza in tre contesti. Fidenza: Mattioli 2016. [Italian].

Nurmeksela A, Kinnunen J, Kvist T. Nurse managers' work content: development of the questionnaire and results of the pilot study. Scand J Caring Sci. 2020; 34(4):839-851. Doi:10.1111/scs.12796.

Alloubani A, Akhu-Zaheya L, Abdelhafiz IM, Almatari M. Leadership styles' influence on the quality of nursing care. Int J Health Care Qual Assur. 2019; 32(6):1022-1033. Doi:10.1108/IJHCQA-06-2018-0138.

Copanitsanou P, Fotos N, Brokalaki H. Effects of work environment on patient and nurse outcomes. Br J Nurs. 2017; 26(3):172-176. Doi:10.12968/bjon.2017.26.3.172.

Sveinsdóttir H, Ragnarsdóttir ED, Blöndal K. Praise matters: the influence of nurse unit managers' praise on nurses' practice, work environment and job satisfaction: a questionnaire study. J Adv Nurs. 2016; 72(3):558-68. Doi:10.1111/jan.12849.

Omery A, Crawford CL, Dechairo-Marino A, Quaye BS, Finkelstein J. Reexamining Nurse Manager Span of Control With a 21st-Century Lens. Nurs Adm Q. 2019; 43(3):230-245. Doi:10.1097/NAQ.0000000000000351.

Stevanin S, Voutilainen A, Bressan V, Vehviläinen-Julkunen K, Rosolen V, Kvist T. Nurses' Generational Differences Related to Workplace and Leadership in Two European Countries. West J Nurs Res. 2020;42(1):14-23. Doi:10.1177/0193945919838604.

Cosentino C, De Luca E, Sulla F, et al. Leadership styles' influence on ICU nurses' quality of professional life: A cross-sectional study. Nursing in Critical Care. 2023; 28(2):193-201. Doi:10.1111/nicc.12738.

Geta A, Biks GA, Dellie E, Yazachew L. Job Satisfaction and Associated Factors among Health Professionals Working at Public and Private Hospitals in Bahir Dar City, Northwest Ethiopia: A Comparative Cross-Sectional Study. Biomed Res Int. 2021; 2021:6632585. Doi:10.1155/2021/6632585.

Arnone A, Vicario M, Cardarelli, NI, Vanvitelli NI. Benessere organizzativo e soddisfazione lavorativa: studio cross-sectional in una popolazione di infermieri. NSC Nurs 2020; 1: 16-24.

Lasebikan OA, Ede O, Lasebikan NN, Anyaehie UE, Oguzie GC, Chukwujindu ED. Job satisfaction among health professionals in a federal tertiary hospital in Nigeria. Niger J Clin Pract. 2020; 23(3):371-375. Doi:10.4103/njcp.njcp_292_19.

Guo X, Xiong L, Wang Y, et al. Chinese nurses' perceptions on toxic leadership behaviours of nurse managers: A qualitative study. J Nurs Manag. 2022; 30(7):3256-3263. Doi:10.1111/jonm.13758.

Trepanier S‐G, Boudrias V, Peterson C. Collegamento di forme distruttive di leadership alla salute dei dipendenti. Giornale per lo sviluppo della leadership e dell'organizzazione 2019; 40 (7): 803–814. Doi:10.1108/LODJ-04-2019-0168

Schwartz SP, Adair KC, Bae J, et al. Work-life balance behaviours cluster in work settings and relate to burnout and safety culture: a cross-sectional survey analysis. BMJ Qual Saf. 2019; 28(2):142-150. Doi:10.1136/bmjqs-2018-007933.

Tan SHE, Chin GF. Generational effect on nurses' work values, engagement, and satisfaction in an acute hospital. BMC Nurs. 2023; 22(1):88. Doi:10.1186/s12912-023-01256-2.

Boamah SA, Read EA, Spence Laschinger HK. Factors influencing new graduate nurse burnout development, job satisfaction and patient care quality: a time-lagged study. J Adv Nurs. 2017; 73(5):1182-1195. Doi:10.1111/jan.13215.

Zito M, Cortese CG, Colombo L. The Role of Resources and Flow at Work in Well-Being. SAGE Open 2019; 9(2). Doi:10.1177/2158244019849732

Alsadaan N, Salameh B, Reshia FAAE, et al. Impact of Nurse Leaders Behaviors on Nursing Staff Performance: A Systematic Review of Literature. Inquiry. 2023; 60:469580231178528. Doi:10.1177/00469580231178528.

Chen F, Tholl D, Bohlmann J, Pichersky E. The family of terpene synthases in plants: a mid-size family of genes for specialized metabolism that is highly diversified throughout the kingdom. The Plant Journal 2011; 66: 212-229. Doi:10.1111/j.1365-313X.2011.04520.x

Billings, J., Ching, B.C.F., Gkofa, V. et al. Experiences of frontline healthcare workers and their views about support during COVID-19 and previous pandemics: a systematic review and qualitative meta-synthesis. BMC Health Serv Res. 2021; 21: 923. Doi:10.1186/s12913-021-06917-z

Moeta ME, Du Rand SM. Using scenarios to explore conflict management practices of nurse unit managers in public hospitals. Curationis. 2019;42(1):e1-e11. Doi:10.4102/curationis.v42i1.1943.

Mao X, Fung WMO, Hu X, Loke Yuen JTA. Psychological impacts of disaster on rescue workers: A review of the literature. International Journal of Disaster Risk Reduction. 2018; 27:602-617. Doi:10.1016/j.ijdrr.2017.10.020

Amaral FG, Castrucci AM, Cipolla-Neto J, et al. Environmental Control of Biological Rhythms: Effects on Development, Fertility and Metabolism. J Neuroendocrinol. 2014; 26: 603-612. Doi:10.1111/jne.12144

Sugg HVR, Russell AM, Morgan LM, et al. Fundamental nursing care in patients with the SARS-CoV-2 virus: results from the 'COVID-NURSE' mixed methods survey into nurses' experiences of missed care and barriers to care. BMC Nurs. 2021; 20(1):215. Doi:10.1186/s12912-021-00746-5.

Phillips N, Hughes L, Vindrola-Padros C, Petrella A, Fern LA, Panel-Coates F, Taylor RM. Impact of leadership on the nursing workforce during the COVID-19 pandemic. BMJ Lead. 2023; 7(1):21-27. Doi:10.1136/leader-2021-000588.

Choi SL, Goh CF, Adam MB, Tan OK. Transformational leadership, empowerment, and job satisfaction: the mediating role of employee empowerment. Hum Resour Health. 2016; 14(1):73. Doi:10.1186/s12960-016-0171-2.

Sabbah IM, Ibrahim TT, Khamis RH, et al. The association of leadership styles and nurses well-being: a cross-sectional study in healthcare settings. Pan Afr Med J. 2020; 36:328. Doi:10.11604/pamj.2020.36.328.19720.

Gashaye M, Tilahun D, Belay A, Bereka B. Perceived Utilization of Leadership Styles Among Nurses. Risk Manag Healthc Policy. 2023; 16:215-224. Doi:10.2147/RMHP.S388966.

Pishgooie AH, Atashzadeh-Shoorideh F, Falco-Pegueroles A, e Lofti, Z. Correlazione tra gli stili di leadership dei dirigenti infermieristici e lo stress lavorativo degli infermieri e il turnover previsto. Rivista di gestione infermieristica 2018; 26 (1): 1–8. Doi:10.1111/jonm.12707

Khan BP, Quinn Griffin MT, Fitzpatrick JJ. Staff Nurses' Perceptions of Their Nurse Managers' Transformational Leadership Behaviors and Their Own Structural Empowerment. J Nurs Adm. 2018;48(12):609-614. Doi:10.1097/NNA.0000000000000690.

Labrague LJ, Nwafor CE, Tsaras K. Influence of toxic and transformational leadership practices on nurses' job satisfaction, job stress, absenteeism and turnover intention: A cross-sectional study. J Nurs Manag. 2020 Jul;28(5):1104-1113. Doi:10.1111/jonm.13053.

Ferrari L, Panari C, Mannari E. L’impatto dell’empowering leadership infermieristica sulla soddisfazione dell’équipe dei professionisti, Counseling 2022; 15: 14-36.

Heinen M, van Oostveen C, Peters J, Vermeulen H, Huis A. An integrative review of leadership competencies and attributes in advanced nursing practice. J Adv Nurs. 2019;75(11):2378-2392. Doi:10.1111/jan.14092.

Carleton RN, Afifi TO, Taillieu T, et al. Assessing the Relative Impact of Diverse Stressors among Public Safety Personnel. Int J Environ Res Public Health. 2020;17(4):1234. Doi:10.3390/ijerph17041234.

Konyk K, Ricciardelli R, Taillieu T, Afifi TO, Groll D, Carleton RN. Assessing Relative Stressors and Mental Disorders among Canadian Provincial Correctional Workers. Int J Environ Res Public Health. 2021;18(19):10018. Doi:10.3390/ijerph181910018.

Stelnicki AM, Carleton RN. Nursing Leadership Has an Important Role in the Management of Nurses' Mental Health. Nurs Leadersh (Tor Ont). 2021;34(2):12-15. Doi:10.12927/cjnl.2021.26537.

Carriero MC, Conte L, Calignano M, et al. The psychological impact of the Coronavirus emergency on physicians and nurses: an Italian observational study. Acta Biomed. 2021;92(S2): e2021030. Doi:10.23750/abm.v92iS2.11575.

Vitale E, Galatola V, Mea R. Observational study on the potential psychological factors that affected Italian nurses involved in the COVID-19 health emergency. Acta Biomed. 2021 Mar 31;92(S2):e2021007. Doi: 10.23750/abm.v92iS2.11305.

Vitale E, Lupo R, Artioli G, et al. How shift work influences anxiety, depression, stress and insomnia conditions in Italian nurses: an exploratory study. Acta Biomed. 2023;94(2): e2023102. Doi:10.23750/abm.v94i2.14230.

Downloads

Published

05-12-2023

Issue

Section

HEALTH PROFESSIONS

How to Cite

1.
The role of the nursing coordinator and the leadership style in the Italian healthcare organizations. Acta Biomed [Internet]. 2023 Dec. 5 [cited 2024 Jun. 14];94(6):e2023266. Available from: https://mattioli1885journals.com/index.php/actabiomedica/article/view/15206

Most read articles by the same author(s)

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 > >>