Burnout in Pharmacy professionals during COVID-19 outbreak

Burnout in Pharmacy professionals during COVID-19 outbreak


  • Eduarda Coelho Polytechnic Institute of Coimbra, ESTESC-Coimbra Health School, Pharmacy, Portugal
  • Ana Paula Amaral Polytechnic Institute of Coimbra, ESTESC-Coimbra Health School, Complementary Sciences, Portugal
  • Clara Rocha Polytechnic Institute of Coimbra, ESTESC-Coimbra Health School, Complementary Sciences, Portugal
  • Rui Santos Cruz Polytechnic Institute of Coimbra, ESTESC-Coimbra Health School, Pharmacy, Portugal; Centre for Health Studies & Research, University of Coimbra, Coimbra, Portugal
  • Sónia Brito-Costa Polytechnic Institute of Coimbra, Institute of Applied Research (i2A): Human Potential Development Center (CDPH); Coimbra Education School, Research Group in Social and Human Sciences (NICSH) https://orcid.org/0000-0002-7074-887X


COVID-19; Burnout; Pharmacy technicians; Pharmacists; Stress


Background and aim: COVID-19 pandemic has had a significant global impact on the economic, social, and public health sectors. The most severe consequences were felt firsthand in health systems and by their professionals, exposing them to greater physical and mental health risks, which need to be properly evaluated.  This study aims to assess burnout levels in pharmacy professionals in the context of the COVID-19 pandemic. Methods:  We collected data (N = 250), from pharmacy professionals (mean age of 34.24 years) (SD=8.99) who worked in different areas during the pandemic period using the Burnout Copenhagen Burnout Inventory (CBI). Results: There was an increase in weekly working hours after the onset of the COVID-19 pandemic and a decrease in the number of rest days per month. Most participants believe that their health status after the start of the pandemic is a little worse (44.4%). According to the CBI, the dimension with the highest average value of the Burnout subscale is related to the customer/user dimension (53.07), followed by the Work (44.60) and Personal (44.22) dimension. Conclusions: The levels of Burnout of pharmacy professionals are more accentuated in the Burnout dimension related to the client/user and the average values ​​of the various Burnout subscales are higher in Pharmacy Technicians than in Pharmacists.


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How to Cite

Coelho E, Amaral AP, Rocha C, Cruz R, Brito-Costa S. Burnout in Pharmacy professionals during COVID-19 outbreak . Acta Biomed [Internet]. 2022 Dec. 16 [cited 2024 Jul. 14];93(6):e2022281. Available from: https://mattioli1885journals.com/index.php/actabiomedica/article/view/13386